Terms and Conditions
Last Updated: September 2026
1. Introduction & Acceptance of Terms
Welcome to eAgratourism. By accessing our website, communicating with our team, or booking any travel packages, car rentals, hotels, or travel guide services through us, you (“the Client”, “You”) agree to be bound by the following Terms and Conditions. Please read them carefully before making any booking or transaction. If you do not agree to these terms, please do not use our services.
2. Booking Process & Confirmation
All bookings and travel arrangements are strictly subject to availability at the time of processing. A booking is only considered confirmed once eAgratourism has received the required advance deposit (which may be 20%, 30%, 50%, or 100% depending on the specific package or service selected). Upon successful receipt of payment, we will issue a formal confirmation voucher and receipt to you via WhatsApp or Email.
3. Payment Terms & Methods
We strive to make payments as seamless as possible. Payments can be securely made via UPI, direct bank transfer, or other approved digital payment gateways provided by our team.
- Advance Payments: A mandatory advance payment is required to hold your reservations with third-party vendors (hotels, cars).
- Pay Later / Pay After Booking: If you opt to pay the remaining balance at a later date, the outstanding amount must be completely cleared prior to the commencement of your trip or upon arrival, exactly as specified by our travel experts during your initial booking confirmation. Failure to pay the balance on time may result in the immediate cancellation of your booking.
4. Cancellation, Alteration, & Refund Policy
We understand that plans can change, but due to the nature of the travel industry, we are bound by the strict cancellation policies of our partner hotels, airlines, and transport providers.
- Cancellations by the Client: All cancellation requests must be submitted in writing via Email or our official WhatsApp support channel.
- Deposits: Advance deposits are generally non-refundable to cover immediate administrative and third-party booking costs unless explicitly specified otherwise.
- Refund Processing: If a refund is applicable under our progressive cancellation tier (based on how close the cancellation is to the travel date), it will be processed within 7 to 10 business days after deducting any non-refundable cancellation charges imposed by our third-party partners.
5. Itinerary Adjustments & Force Majeure
eAgratourism reserves the absolute right to modify, adjust, or cancel itineraries, accommodations, or transport arrangements in the event of unforeseen circumstances. These circumstances include, but are not limited to: severe weather conditions, natural disasters, political instability, strikes, road closures, or operational requirements (Force Majeure). In such rare cases, we will always strive to provide suitable alternatives of an equal or higher standard, but we shall not be held liable for any compensation regarding these unavoidable changes.
6. Travel Documents, Passports & Visas
It is the sole responsibility of the Client to ensure they possess valid travel documents, including government-issued ID cards, passports (valid for at least 6 months), and any required visas or permits for their destination. eAgratourism will not be held responsible for any delays, missed flights, or denied entries resulting from incorrect or missing travel documentation.
7. Travel Insurance
We highly recommend that all clients purchase comprehensive travel insurance before commencing their trip. Your insurance policy should cover trip cancellations, medical emergencies, loss of baggage, and personal liability. eAgratourism does not provide travel insurance by default unless specifically included in your customized package.
8. Medical Conditions & Accessibility
If you or any member of your traveling party has a medical condition, dietary restriction, or mobility requirement, it must be disclosed to our travel experts at the time of booking. While we will make every reasonable effort to accommodate these needs with our partner hotels and transporters, we cannot guarantee that all facilities will be perfectly equipped.
9. Client Conduct & Responsibilities
Clients are expected to behave in a respectful and lawful manner throughout their trip. eAgratourism and our local guides/drivers reserve the right to terminate the tour or services immediately, without refund, if a client’s behavior is deemed disruptive, illegal, or endangers the safety and comfort of others.
10. Limitation of Liability
eAgratourism acts solely in the capacity of a booking agent for independent third-party suppliers (including hotels, airlines, train operators, and local transporters).
- We shall not be held liable for any delays, loss of property, accidents, or personal injuries that occur during the trip resulting from third-party negligence or natural events.
- Our maximum liability, under any circumstance, shall not exceed the total amount paid by the Client to eAgratourism for the specific service in question.
11. Privacy & Data Protection
We respect your privacy. Any personal information you provide during the booking process (such as names, phone numbers, and emails) will only be used for the purpose of securing your reservations and communicating with you regarding your trip. We will never sell your data to third-party marketing agencies.
12. Governing Law & Dispute Resolution
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms or your travel bookings shall be subject to the exclusive jurisdiction of the courts in Agra, Uttar Pradesh.
13. Contact Information
If you have any questions, concerns, or require clarifications regarding these Terms and Conditions, please feel free to reach out to us:
- Email:
info@eagratourism.com
eagratourism@gmail.com - Phone/WhatsApp:
+91 8923998053
+91 9456033001 - Address: Rahul Vihar 100 Feet Chauraha
Shamshabad Road
Agra, Uttar Pradesh 282001